Privacy Policy

Last updated: August 4, 2026

YourWingman provides customer support automation for Instagram DMs. This policy explains what information we collect, how we use it, and your choices.

Information we collect

We collect account information you provide when onboarding, the business details you enter on your setup page, Instagram professional account identifiers and the access token needed to connect your inbox, the direct message threads we reply to, and the public profile of whoever messaged your account.

How we use information

We use this data to reply to customer messages, to send a single private reply to someone who comments on your content. We do not use your data to message people who have not contacted you or engaged with your content.

Sharing and disclosure

We only share data with service providers required to operate the platform or when required by law. We do not sell personal information.

Data retention

We retain conversation data only as long as necessary to provide support services or comply with legal obligations. You can request deletion at any time.

Security

Your Instagram access token is stored server-side and is never exposed to a browser, and we request only the permissions needed to read and reply to messages and comments.

Your choices

You can access, correct, or delete your data by contacting us. We will respond within a reasonable timeframe. See our data deletion instructions for how to request removal.

Contact

Email [email protected] for privacy requests.